channel channel citation⏎
blind copies checking for inferences business slang⏎
analytical report checking for feelings complaint letter⏎
bridge bridge clear⏎
choice (selection) closed question body language⏎
bias-free language blind copies body language⏎
close citation block format⏎
claim letter conclusion claim letter⏎
buying time with limited agreement collection letter collection letter⏎
communication theory compound sentence buffer⏎